VALR does not have a “Beneficiaries” section. Instead, use the Wallet Address Book to save external wallet addresses (e.g., from Kraken, Luno, or other exchanges) for safer and faster XRP withdrawals.
This guide shows how to add an external exchange’s XRP wallet address (Kraken example). Repeat for each other exchange.
Important notes before starting
- You must already have the XRP receive address and Destination Tag (required for most hosted exchange wallets like Kraken) from the target exchange.
- Always double-check the address and tag — sending XRP without the correct tag (or to the wrong address) can result in permanent loss of funds.
- VALR requires email confirmation and an OTP (via SMS or authenticator app) to authorize new addresses for security.
- Once added, enable the “Restrict Crypto Withdrawals” setting (in Security) to only allow withdrawals to saved addresses — highly recommended for extra safety.
- This process works on both the VALR website and mobile app.
Step-by-step: Adding an External XRP Wallet Address (Kraken example)
- Log in to your VALR account on the website or app.
- Click your Profile (top right corner, usually your name or avatar).
- Select Wallet Address Book from the menu.
- If your address book is empty (or to add a new one), click the Add new address button.
- Fill in the address details:
- Label/Name: Enter a clear, recognizable name, e.g., “Kraken XRP Wallet” or “Luno XRP Deposit”.
- Currency: Select XRP from the dropdown.
- Address: Paste the XRP wallet address from Kraken (starts with ‘r’).
- Destination Tag (or Memo): Paste the tag provided by Kraken (usually a numeric string). This is required for hosted exchange wallets like Kraken.
→ To get this from Kraken: Log in → Funding → Withdraw → XRP → Generate/view address & tag. - Recipient Type: Select Individual or Corporate (choose based on the exchange/account type; most users select Individual for personal exchanges).
- Your Name: Enter your own name (as the recipient/owner).
- Wallet Type: Select Crypto service provider (or similar option for hosted exchange).
- Provider: If available in the dropdown, select Kraken (or the relevant exchange; if not listed, choose a general “Exchange” or “Other” option if present).
- Review all details carefully (especially address and tag).
- Click Save Address (or Add Address).
- Authorization process:
- VALR sends an authorization email to your registered email with the address details.
- Open the email and click Authorize New Address (or similar button).
- You will then be prompted to enter a One-Time Pin (OTP) — this is sent via SMS to your registered phone number or generated by your authenticator app (2FA).
- Enter the OTP to complete verification.
- Once authorized, VALR sends a confirmation email that the address has been added to your Wallet Address Book.
- The new address now appears in your Address Book and is available for XRP withdrawals.
Repeat for other exchanges
Follow the same steps for each additional exchange XRP wallet (e.g., Luno, Xago etc.).
Just update:
- The label/name
- The address & tag from that specific exchange
- The provider (if selectable)
Troubleshooting tips
- No tag field? For XRP, the tag/memo field should appear when you select XRP — it’s mandatory for exchanges that require it.
- Error during save/authorization? Ensure the address is valid (XRP format), tag is correct/numeric, OTP is fresh, and check spam for emails.
- Address not appearing? Refresh the page/app or log out/in after confirmation.
- Want extra security? After adding addresses, go to Security settings → Enable Restrict Crypto Withdrawals to limit withdrawals only to saved addresses.
- Always test with a small amount of XRP first when withdrawing to confirm it arrives correctly (tag must match exactly).
Once your exchange XRP wallets are saved in VALR’s Address Book, withdrawals become quicker, safer, and less error-prone.
For the latest interface details or if something looks different, refer to the official VALR Help Center:
https://support.valr.com/hc/en-us/articles/360019953659-What-is-a-Wallet-address-book-and-how-do-I-use-it